All-in-one repair shop software
The modules connect: that's the point. SlickCell is all-in-one repair shop software and POS for electronics repair and retail shops: repair tickets, the till, invoices, stock tracked by IMEI or serial number, suppliers, staff rotas and reports on one set of records. A part used in the workshop reduces the stock on the shelf, lands in cost of goods and shows up in the month's profit, without anyone retyping it.
One repair, followed all the way through
The same job from the counter to the ledger. Each step writes to the next, so nothing has to be re-entered and nothing changes silently.
- 01Repair bookedDevice, fault and customer captured against a ticket.
- 02Deposit takenPayment recorded against the job, balance tracked.
- 03Part reservedStock is committed to the ticket, not just noted.
- 04Technician assignedThe job joins a queue with an owner and a due time.
- 05Extra work quotedAdded cost is quoted on the ticket before it reaches the bill.
- 06Final paymentBalance settles across card, cash or store credit.
- 07Device handed overHandover closes the ticket and the stock movement.
- 08Invoice & warranty issuedThe document, the VAT and the report agree.
Because those steps are joined, a part used reduces stock, the stock movement lands in cost of goods, and cost of goods lands in the profit and loss, and none of it can be changed silently.
Front of shop: repair tickets, POS and customers
Repairs
Repair detail spread across paper, WhatsApp and memory.
- One ticket from intake through to handover
- Parts committed to the job, not just noted
- Status, technician and due time on every job
POS & Sales
A till that was never built for repairs or used devices.
- Repairs, accessories and devices on one sale
- Split payments across card and cash
- Receipts printed or sent by email
Invoicing & payments
Part payments treated as paid, or absorbed as discount.
- Real paid, due and change status on every invoice
- Refunds and credit notes as controlled flows
- A settled invoice cannot be altered silently
Customers
No history when a customer returns with the same device.
- Every repair, sale and payment against the customer
- Devices linked to the person who owns them
- Contact detail kept with the job, not in a phone
Customer updates
Ringing round to say a repair is ready.
- Email or text a customer from the job, on a template
- A live tracking page from the QR on their receipt
- Every message kept against the customer record
Reviews
No idea which jobs left the customer happy.
- Customers rate the job from the link on their receipt
- Ratings roll up to the technician who did the work
- Attribution is fixed when the review lands, not later
Stock: inventory by IMEI or serial number
Inventory & device units
Stock that does not match what is actually on the shelf.
- Devices tracked one unit at a time, by IMEI or serial
- Parts and accessories counted by quantity
- Stock movements recorded with who did what, and when
Used devices & margin tax
Second-hand VAT worked out by hand, job by job.
- Cost, margin and selling price held per unit
- Margin-scheme tax computed on the margin
- Margin tax reported separately from standard tax
Trade-in & buyback
Trade-ins settled off the books and never reconciled.
- Inspect, price and approve a device taken in
- Pay out or apply the value against a sale
- The device enters stock as its own unit
Mobile scanning
A scanner for every till, or no scanner at all.
- Pair a staff phone by scanning the QR on the till
- Scan stock straight into the open sale
- No app, no login, and it cannot change a price or take payment
Suppliers: purchase orders and the supplier network
Purchase orders & receiving
Supplier orders living in messages and spreadsheets.
- Raise a purchase order against a supplier
- Receive stock against the order, in full or in part
- Supplier bills and returns kept with the order
Returns to supplier
Faulty stock going back on the shelf because nowhere else holds it.
- Nothing goes back on sale unless someone chooses it
- Restock, send to the supplier, or hold it to inspect
- Faulty items tracked until the supplier settles them
Supplier network
Re-keying the same order into a supplier's system by hand.
- Find and connect to suppliers who use SlickCell
- Order against a catalogue the supplier keeps current
- Suppliers run their own orders, dispatch and discrepancies
Back office: reports, staff and branches
Reports & tax
The invoice and the report showing different totals.
- Revenue and profit read from the same ledger as the invoices
- Standard and margin-scheme tax reported separately
- Figures trace back to the records behind them
- An AI summary of your reports in plain English
Workforce
Staff access too broad, and hours kept on a wall chart.
- Role permissions on refunds, voids and price edits
- Rota and attendance against employee profiles
- Job assignment and technician workload
Multi-branch
Each branch keeping its own numbers, in its own way.
- One login across every branch
- Stock and staff kept per branch
- Reporting per branch or across the group
Cash drawer
The drawer and the day's takings never quite agreeing.
- Open on a float, close on a counted breakdown
- Expected against actual, with the difference shown
- Cash movements attach to the session automatically
Stocktake
A count that overwrites the system with whatever was typed.
- Count against a snapshot, not against live stock
- The variance is what posts, once approved
- Nothing moves until a manager signs it off
Questions about all-in-one repair shop software
SlickCell is repair shop software and POS for shops that repair and sell electronics: phones, tablets, laptops, games consoles and smartwatches. It runs repair tickets, the till, invoices, stock tracked by IMEI or serial number, trade-ins, supplier ordering, staff rotas and reports in one web app, hosted in London.
A computer, tablet or phone with a modern browser. Receipts, A4 invoices, repair tickets and shelf labels print from one template on a thermal or A4 printer, any staff phone can scan barcodes into the sale, and card payments go through the card machine you already have.
Yes. SlickCell is web-based and runs in any modern browser on a computer, tablet or phone, so there is nothing to install on the iPad. Sign in at the counter and the same shop, repair queue and till are there as on any other device.
Yes. Phones, tablets, laptops, desktops and all-in-ones, games consoles, smartwatches, earbuds and headphones are device types in their own right, each with its own brand list. The intake checklist changes with the type, so a laptop is checked for its hinge and keyboard and a console for its controllers. Every device is booked in by its IMEI or serial number.
Yes. Every employee has a profile with shifts, attendance and leave, including staff who never sign in. Hours are priced at the pay rate in effect on the day and produce a payslip, which you hand to your payroll provider or accountant for tax and filing. Roles decide what each person can see and do.
Starter is £39 a month, Professional £59 and Supplier Pro £99, all excluding VAT, or ten times the monthly price for a year. Every feature is on every plan; plans differ by team size, locations, discount rules and support. Every plan starts with a fourteen-day free trial with no card.
Bring us the job that always goes wrong
We'll walk the awkward one through end to end: the part-paid repair, the traded-in device, the month that never balances.