Smartwatch repair software for repair shops
Screens, batteries and straps on one ticket, every watch you stock recorded by case size, material and connectivity, and refurbished watches sold as their own units.
A cracked watch screen and a strap at the counter
SlickCell is smartwatch repair software for UK shops that repair watches and wearables alongside phones, tablets and laptops. A smartwatch is its own device type, with more than 650 watch models to pick from, fitness bands and smart rings included, and the fields that tell two watches apart on every watch you stock or buy in: case size, case material, band and connectivity (GPS, or GPS and cellular). At booking, one field takes the serial number or the IMEI, so a GPS-only watch is booked by its serial number and a cellular one by its serial or IMEI. A screen, a battery or a strap is quoted and approved on one ticket, and the part used comes off stock. Straps and batteries you sell over the counter are counted by quantity; a refurbished watch is its own unit with its own serial, cost and price.
A customer brings in a watch with a cracked screen. It is booked in as device type Smartwatch, and the brand and model lists offer watch makers and watch models only; older Apple Watch models are listed by case size, such as Watch 42mm (1st gen). Its serial goes in the one field for serial number or IMEI, and a serial with letters in it is saved as a serial number.
The screen is quoted before the work starts, and nothing moves until the customer approves. If the screen is not on the shelf, the ticket waits in Awaiting Parts with the date it went there while the order is out. When it arrives, the screen comes off stock onto the job.
At collection the customer wants a new strap as well. It is added to the same ticket from stock, so the screen, the strap and the labour are on one bill, settled against any deposit taken at booking.
The modules that made it happen
Booked, quoted, repaired and collected on one ticket
Screen replacements, battery replacements, new straps, back glass and sensor repairs: good watch repair software keeps every one of them on the ticket and in the queue.
- 01Booked inDevice type Smartwatch, brand and model from the watch list, the serial or IMEI in one field.
- 02Quote sentPriced before the work, approved before the part.
- 03Awaiting partsA status with a date while the screen or battery is on order.
- 04RepairedThe part used comes off stock and onto the job.
- 05CollectedA strap from stock on the same bill, the balance settled against any deposit.
Straps, batteries and screens are counted by quantity. A watch you refurbish to sell is its own unit, with its serial, case size, connectivity, cost and price.
The counter and the stock list, on real screens
Real captures from the product. The shop in them sells phones and accessories; a watch strap and a refurbished watch sit in the same lists.
Accessories at the till
Accessories go on a sale by quantity, each line with its price and tax, adding up to the total. A strap sold over the counter is one of these lines, and a refurbished watch is found by its serial from the same search box.
Wearables as their own category
Parts and accessories are counted by quantity; devices are counted from their units. A watch you add defaults to the category Wearables, so the stock list filters watches on their own, and the search box finds a unit by its serial.
What changes
What a watch repair shop owner notices after the first month.
- Two watches told apart
- Case size, case material, band and connectivity sit on every watch you stock or buy in.
- Parts on order are visible
- Awaiting Parts is a status with a date, not a note on the bench.
- One bill at collection
- The repair, the strap and the labour sit on one ticket and one bill.
- Straps counted, watches tracked
- Straps and batteries by quantity; every refurbished watch by its own serial and cost.
Built for the bench and the counter
Repairs
One ticket per job, from booked in to collected, with the quote on it.
Awaiting parts
A real status with a date, so a job waiting on a screen is never forgotten.
Parts by quantity
Screens, batteries and straps counted; watches tracked one by one.
A till for the counter
Straps, chargers and refurbished watches sold over the counter.
Case size and connectivity
Case size, material, band and GPS or cellular on every watch you stock.
Rings and bands too
Fitness bands and smart rings are in the watch list, with the same fields.
Trade-ins
A watch bought over the counter keeps its case size and connectivity beside its serial.
What watch repair shops ask
The questions shops ask before they switch, answered straight.
Yes, on every watch you stock or buy in. A smartwatch is its own device type, and its stock unit or trade-in record carries case size, case material, band and connectivity. At booking for a repair, the model is picked from a watch catalogue and the serial number or IMEI goes in one field, so GPS-only and cellular watches are both covered.
Yes. Smartwatch is one of SlickCell's device types, beside phones, tablets, laptops, desktops and all-in-ones, games consoles, and earbuds and headphones. Each type has its own brands, models and specification fields, and one ticket, one till and one stock list cover them all.
Yes. Every device is its own record with its own IMEI or serial number, cost, condition, selling price and history. A phone is usually tracked by IMEI; a laptop, console, tablet or smartwatch by its serial number. Both are free text, so a partial or unusual reference from older stock is accepted.
Starter is £39 a month, Professional £59 and Supplier Pro £99, all excluding VAT, or ten times the monthly price for a year. Every feature is on every plan; plans differ by team size, locations, discount rules and support. Every plan starts with a fourteen-day free trial with no card.
Yes. Book a demo and we will spend thirty minutes on your own repair and stock workflow, or start the fourteen-day trial yourself, with every feature included and no card.
Bring us a watch job
A cracked screen, a battery on order and a strap on the same bill. We will run it end to end on your own workflow.